I've got a Dell Voxtro 1400 notebook running on the latest Intel chipsets. As I could not get the full screen display when I connected it to my LCD TV, I wrote to Dell for technical support. Dell replied on 2 Oct 2007: “I understand that you would like to connect your notebook to your Sony LCD TV to get the resolution of 1360x768. If I had misunderstood your concern, please feel free to let me know. Please be advised that your system is running on an integrated graphic card. The card can only support the resolution of 800X600 and 1024X768 for external display…I apologize for my inability to assist you on your said concern. We value you as our customer and look forward to serving you better. Thank you & best regards, Theresa Kong, Dell Services - Technical Support, ANZ & SA - Online Team”
Obviously it’s Intel’s problem. So I went to the Intel’s website and surprisingly they did have a forum on the 1360x768 topics! Archibael said: “Support for non-standard resolutions like 1360x768 and 1680x1050 still rough, especially when EDID from the monitor is wrong or misleading. Intel's position on this is typically: fix the monitor EDID-- that's the problem. It certainly is, much of the time... but Intel's competitors have made many other resolutions available to the end user.”
As for my HTPC, I wrote to Gygabyte for the same support. I got this answer from them: “Sorry for long waiting. We are trying to work with ATi to see if there is any new VGA BIOS to fix the problem. Once we get any solution, will let you know as soon as we can. At last, please do not hesitate to contact us if you have any other questions or suggestions. Thank you for your time. Yours faithfully, Gigabyte Technology”.
I wrote to Gigabyte again after I had resolved my problem with an Omega driver on Oct 31 2007. I informed them: “I installed a driver by omega, it works fine for me. It can output 1360x768 and match the native resolution of my LCD TV. Maybe you should look into it and see whether you could come up your own solution.” Then they replied: “Thank you again for your email and information. Omega VGA driver is not the official VGA driver, thus, we will still try to ask ATi to provide any solution for this symptom. At last, if you still have any further question or suggestion about our products/service, please do not hesitate to contact with us directly. We will try our best to help you resolve the problem ASAP.”
My conclusion is, all big guys do not support 1360x768 although this is the only closest resolution that matches the native resolution of a 720p LCD TV. And, there are more than 80% of the LCD TVs sold worldwide nowadays are with this 1366x768 resolution. Funny?
Posts
